The buyer’s journey is the process buyers go through to become aware of, evaluate and purchase a new product or service and has several distinct stages: Awareness, Interest Consideration and Decision. You can personalize your sales process to the buyer’s context by understanding the buyer’s journey. By incorporating the buyer’s journey into your marketing strategy, you can further understand your prospects’ specific needs and provide them with helpful solutions.
Prospect is experiencing and expressing symptoms of a problem or opportunity. Continues to research using Search Engines (Google) to more clearly understand, frame and give name to their problem. e-Books, Whitepapers, Editorial Content, Analyst Report.
Prospect has engaged and is considered an MQL after a predetermined number of defined actions, or “events,” such as content downloads, website revisits or consumption of video content on your website.
Prospect has now clearly defined and given a name to their problem or opportunity. Committed to researching and understanding all of the available methods to solving the defined problem or opportunity. Case Studies, Expert eGuides, PodCast, Webinar.
Prospect has now decided on their solution strategy, method or approach. Compiles a long list of all available products in the given solution strategy to make a final purchase decision. Free Trial Offer, Product Demos, Deep Dive Consultations, Quotes / Estimates.